GRANE / CONSULTING

Workflow & Operations Consulting

Better workflows. Smarter systems. Less friction.

Most businesses don't need more software. They need their existing systems, people and processes working better together. Grane helps organisations understand how work moves through their business, identify inefficiencies and make practical improvements through better workflows, connected systems and intelligent automation.

Based in Brisbane, working with businesses across Australia.

People
Systems
Decisions
Better outcomes

Consulting services

Make the systems you already have work harder.

We assess how your teams operate, where work slows down and how people, processes and technology can be better connected.

Workflow Audits

Understand how work moves through your organisation and where it slows down.

  • Process mapping and workflow assessment
  • Bottlenecks, delays and duplicated effort
  • Team handovers and approval processes
  • Prioritised, practical recommendations

Business Process Improvement

Design clearer, more efficient ways of working across teams and systems.

  • Friction and complexity identification
  • Process and system recommendations
  • Implementation support where agreed
  • Measures to assess improvement

AI Automation & Connected Systems

Identify where intelligent automation can deliver real operational value.

  • Automation opportunity assessments
  • AI agents and workflow evaluation
  • Document and information processing
  • Human review and governance

Creative & Marketing Operations

Improve the processes and systems supporting creative and marketing teams.

  • Briefing, intake and production workflows
  • Approvals and stakeholder processes
  • Platform assessment and optimisation
  • Operational visibility and reporting

Independent, technology-agnostic advice

The right solution isn't always another platform.

Every organisation operates differently. Our approach begins with understanding the problem, not prescribing technology.

Sometimes the answer is improving an existing workflow. Sometimes it's connecting systems that already exist. And sometimes automation or AI can remove unnecessary manual effort.

We evaluate the options based on your team's needs, existing technology and operational goals.

Grane's consulting recommendations are not dependent on purchasing Grane software.

Our approach

Understand first. Improve second. Automate where it makes sense.

  1. 01

    Discover

    Understand the people, processes, systems and operational challenges.

  2. 02

    Diagnose

    Map workflows, identify friction and assess opportunities for improvement.

  3. 03

    Recommend

    Develop practical, prioritised recommendations based on operational value, effort and risk.

  4. 04

    Improve

    Support implementation, measure outcomes and refine the way work gets done.

Consulting engagements

Practical advice. Clear outcomes.

01

Workflow Health Check

A focused assessment of a specific workflow or operational challenge.

Includes

  • Initial discovery session
  • Review of one defined workflow
  • Identification of key inefficiencies
  • Prioritised improvement recommendations
  • Concise findings summary

Tailored to your organisation

Request a consultation
02Core engagement

Operations & Systems Audit

A structured review of workflows, technology and operational effectiveness.

Includes

  • Stakeholder discovery
  • Current-state workflow mapping
  • Bottleneck and risk identification
  • Platform and integration assessment
  • AI and automation opportunities
  • Prioritised recommendations
  • Practical implementation roadmap

Tailored to your organisation

Request a consultation
03

Workflow Transformation & AI Integration

Implementation support for organisations ready to improve or connect their operational systems.

Potential scope

  • Workflow redesign
  • Platform configuration and optimisation
  • API integration planning
  • Automation implementation
  • AI-assisted operational processes
  • Documentation and adoption support
  • Ongoing optimisation

Tailored to your organisation

Request a consultation

Implementation and technical integration scope is agreed following discovery, based on your systems, priorities and requirements.

Who we work with

Built for teams where complexity gets in the way of progress.

  • Marketing and creative operations
  • In-house agencies and production teams
  • Professional services businesses
  • Growing businesses with disconnected systems
  • Teams managing complex approvals and handovers
  • Organisations exploring AI and workflow automation

Experience & perspective

Grounded in real operational experience.

Grane was founded on firsthand experience leading creative teams, managing complex production environments and working across the systems that support them.

Our perspective combines operational leadership, creative production knowledge and hands-on technology experience.

We understand that effective workflows need to work for the people using them, not just look good on a process diagram.

Grane consulting + platform

Consulting expertise. Product intelligence.

Grane's consulting services help organisations understand and improve their operations.

The Grane Creative Operations Intelligence platform provides an additional way for suitable creative and marketing teams to monitor workflows, assess briefs, identify risks and improve operational visibility.

Consulting engagements can be delivered independently of the Grane software platform.

Explore Grane software

Common questions

Frequently asked questions.

What does a workflow consultant do?

A workflow consultant examines how work actually moves through your business — how tasks are requested, assigned, reviewed and completed. They identify where time, effort and information are lost, then recommend practical changes to processes, systems or automation that make everyday operations run more smoothly.

What is included in a workflow audit?

A workflow audit typically covers how work enters the business, task allocation and ownership, team handovers, approval processes, the systems supporting the work, and where manual or repetitive effort could be reduced. You receive a current-state assessment, identified bottlenecks and a prioritised set of recommendations. The exact deliverables depend on the agreed scope of the engagement.

Can you improve our existing systems without replacing them?

Yes — in most cases that's exactly what we do. Many operational problems come from how systems are configured, connected or used, not from the systems themselves. We look for improvements within your existing platforms first, and only recommend new technology where there's a clear case for it.

Can AI help automate our business processes?

Often, yes — but only where the underlying process is understood first. We assess where AI and automation can genuinely reduce repetitive work, improve access to information or support faster decisions, and where human review should remain. The goal is practical value, not technology for its own sake.

Do you work with businesses outside creative and marketing?

Yes. While Grane has deep experience in creative and marketing operations, the same workflow, systems and automation principles apply to professional services, operations teams and growing businesses managing complex processes. If your challenge involves how work moves through your organisation, we can likely help.

Do we need to purchase Grane software?

No. Our consulting recommendations are independent and technology-agnostic. Grane's Creative Operations Intelligence platform can complement a consulting engagement for suitable creative and marketing teams, but it is never a requirement.

Know something could be working better?

Whether you're reviewing your workflow tools, exploring AI automation or simply trying to reduce operational friction, let's talk about where improvements could make the biggest difference.

Discuss Your Workflow

Get in touch.

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